Sylvie JÉHANNO | Dalkia
Chairwoman & Chief Executive Officer
Sylvie Jéhanno graduated from Ecole Polytechnique and the Ecole des Mines de Paris.
Sylvie Jéhanno has been the Chief Executive Officer of Dalkia France SCA since January 1, 2017. Ms. Jéhanno has been Senior Vice President of Residential Customers at EDF since October 2011, managing more than 6.000 employees and serving 25 million customer. Ms. Jéhanno worked for EDF in a variety of technical and customer oriented roles, initially managing an operating agency, a commercial agency and a multi-site call center. Since 2007, she served strategic roles as Marketing Manager for Business Customers and as Vice-President for Key Accounts at EDF, where she led strategic negotiations and drove customer satisfaction initiatives. She served as manager of a gas network team at EDF. She later moved into Sales and Marketing, taking charge of a customer relations centre and then a marketing team responsible for preparing for the liberalisation of the energy market in 1999. Since 2005, she served as BtoB Marketing Manager at EDF. Ms. Jéhanno has served as Chairman of several companies, including Sowee, Cham, Edelia and Domofinance. She has served as a Non-executive Director since March 23, 2016 and served as Independent Director of Edison S.p.A.
At Dalkia we all share a drive to build a cleaner world through high energy efficiency, in developing local renewable energy and energy efficiency solutions for companies and local authorities.
Sylvie Jéhanno affirms that energy suppliers must bring real added value to communities through innovation and excelling at energy efficiency.
Presenting at the following session(s):
Tuesday, 7 May 2019 – 10:45-12:00 – OPENING SESSION | Panel Debate Society & Vision | Entering the Time Machine: A Glimpse of our Future